Once a police report is filed, the Safety Connect Response Center can work with police to help track and recover your stolen vehicle using Safety Connect's3 embedded cellular and GPS technology. This may help to recover your vehicle more quickly, minimizing the amount of damage incurred. The Stolen Vehicle Locator system works across the continental U.S.
Whether it's a health emergency, a traffic accident or some other urgent situation where help is required, a single press of the Emergency Assistance Button (SOS) can connect you to a 24-hour Safety Connect* response center agent. Using your vehicle's GPS technology, the agent can send emergency services to your vehicle's location while offering to stay on the line with you until help arrives.
With the added benefit of GPS technology, Lexus Enhanced Roadside Assistance makes standard roadside service even more convenient than other services on the market. Whether your vehicle has run out of gas, has a flat tire, needs to be towed or requires a jump start, assistance can be sent to your vehicle's location—all at the press of the Emergency Assistance button (SOS).
In the event that your vehicle's airbags4 deploy or you're involved in a rear-end collision, you'll be automatically connected to a Lexus Safety Connect3 response center agent. After attempting to speak to the occupants, the agent will notify local emergency services of the situation and direct them to your vehicle's location.
Your Vehicle Health Report provides important information including fuel level, vehicle mileage, SmartAccess6 key battery status, engine oil quantity and more. You can view the reports on your desktop, tablet or phone by visiting LexusDrivers.com or using the Lexus app. For the ultimate in service convenience, you can choose to have a dealer automatically call you to help schedule a service or check the status of your vehicle.
The best care is preventive. Available Lexus Enform Service Connect7 provides vehicle alerts to you and maintenance alerts to both you and your dealer. Should you opt in to this convenient service, this allows your dealer to contact you when maintenance is required, helping to keep your vehicle running at its best.
Remote engine start/stop lets you remotely start your vehicle to warm or cool the interior based on the last climate-control settings. The engine or hybrid system will run for up to 10 minutes or until any door is opened, the brakes are pressed, or the engine is turned off remotely.
The Vehicle Finder11 makes locating your vehicle on the street or in an uncovered parking lot easier than ever. Using the map on your smartphone, it can help guide you to your vehicle's last known parked location.
Lexus Enform Remote8 can send instant alerts if the vehicle is started or exceeds preset limits on speed, curfew, miles driven, engine run time, total elapsed time or distance from a set location.
Now you can remotely lock and unlock your doors and receive confirmation if the action was successful. And should you unlock your Lexus remotely, the doors will automatically relock after 30 seconds if no further action takes place.
With the touch of a button, you can remotely check the status of your vehicle's doors, windows, moonroof, trunk, and hood, as well as the vehicle's current fuel level, odometer or trip mileage. The system can also notify you with customizable alerts.
In addition to accessing Lexus Enform Remote8 through the Lexus app, you can use your devices enabled with the Google Assistant9 or Amazon Alexa® at home. To download the Lexus app and enable your devices use the link below.
Included for up to the first three years of ownership, Destination Assist12 gives you 24-hour access to a live response center agent to help you locate a specific business, address or point of interest. If you're searching for a restaurant, the agent can help you narrow your choices by distance or type of cuisine, and remotely send the destination to your vehicle's Navigation System13.
1Be sure to obey traffic regulations and maintain awareness of road and traffic conditions at all times. Apps/services vary by phone/carrier; functionality depends on many factors. Select apps use large amounts of data; you are responsible for charges. Apps and services subject to change at any time without notice. See lexus.com/enform for details. To learn about Lexus Enform's data collection, use, sharing and retention, please visit https://www.lexus.com/privacyvts/. Stolen vehicle police report required to use Stolen Vehicle Locator.
2Roadside Assistance coverage is for 48 months from your vehicle's in-service date, regardless of mileage. Coverage is provided 24 hours a day, 365 days a year, for vehicles operated in the continental U.S. and Canada. All Lexus vehicles also come with Enhanced Roadside Assistance, which is Roadside Assistance accessible through your Safety Connect subscription, as follows: available for one year at no extra cost on all 2017 models plus the 2018 GX and is at no extra cost for 10 years on all other 2018 and later models. Enrollment in a paid Safety Connect subscription is required for Enhanced Roadside Assistance coverage upon termination of the applicable trial period. See your Lexus dealer for details.
3Lexus Safety Connect is dependent upon an operative telematics device, a cellular connection and other factors outside of Lexus' control, which can limit the ability to reach the response center or receive emergency support or otherwise limit the functionality or availability of the system. Terms and conditions of subscription service agreement apply. Apps/services vary by phone carrier; functionality depends on many factors. Select apps use large amounts of data; you are responsible for charges. Apps and services subject to change at any time without notice. See lexus.com/enform for details. To learn about Lexus' data collection, use, sharing and retention, please visit https://www.lexus.com/privacyvts/. Stolen vehicle police report required to use Stolen Vehicle Locator.
4All the airbag systems are Supplemental Restraint Systems. All airbags (if installed) are designed to inflate only under certain conditions and in certain types of severe collisions. To decrease the risk of injury from an inflating airbag, always wear seatbelts and sit upright in the middle of the seat as far back as possible. Do not put objects in front of an airbag or around the seatback. Do not use a rearward-facing child seat in any front passenger seat. See Owner's Manual for additional limitations and details.
5Information provided is based on the last time data was collected from the vehicle and may not be up to date. Service Connect is dependent upon an operative telematics device, a cellular connection, navigation map data and GPS satellite signal reception, and other factors outside of Lexus' control, which can limit the ability or functionality of the system. Apps/services vary by phone carrier; functionality depends on many factors. Select apps use large amounts of data; you are responsible for charges. Apps and services subject to change at any time without notice. See lexus.com/enform for details. To learn about Lexus Enform's data collection, use, sharing and retention, please click here https://www.lexus.com/privacyvts/. The Service Connect trial period is at no extra cost and begins on the original date of purchase or lease of a new vehicle. After the respective trial period expires, enrollment in paid subscription is required to access the service. Terms and conditions apply.
6The SmartAccess system may interfere with some pacemakers or cardiac defibrillators. If you have one of these medical devices, please talk to your doctor to see if you should deactivate this system. The engine immobilizer is a state-of-the-art anti-theft system. When you insert your key into the ignition switch or bring a SmartAccess fob into the vehicle, the key transmits an electronic code to the vehicle. The engine will only start if the code in the transponder chip inside the key/fob matches the code in the vehicle's immobilizer. Because the transponder chip is embedded in the key/fob, it can be costly to replace. If you lose a key or fob, your Lexus dealer can help. Alternatively, you can find a qualified independent locksmith to perform high-security key services by consulting your local Yellow Pages or by contacting www.aloa.org.
7Information provided is based on the last time data was collected from the vehicle and may not be up to date. Service Connect is dependent upon an operative telematics device, a cellular connection, navigation map data and GPS satellite signal reception, and other factors outside of Lexus' control, which can limit the ability or functionality of the system. Apps/services vary by phone carrier; functionality depends on many factors. Select apps use large amounts of data; you are responsible for charges. Apps and services subject to change at any time without notice. See lexus.com/enform for details. To learn about Lexus Enform's data collection, use, sharing and retention, please visit https://www.lexus.com/privacyvts/.
8Use only if aware of circumstances surrounding vehicle and it is legal and safe to do so (e.g., do not remotely start engine if vehicle is in an enclosed space or vehicle is occupied by a child). Remote Connect depends on an operative telematics device, a cellular connection, GPS signal strength and other factors outside of Lexus' control, which can limit system functionality and availability. Service may vary by vehicle and region. Registration and app download required. Terms and conditions of subscription service agreement apply. Data charges may apply. Services subject to change at any time without notice. See usage precautions and service limitations in Owner's Manual and lexus.com/enform for additional details. To learn about Lexus Enform's data collection, use, sharing and retention, please visit https://www.lexus.com/privacyvts/. The Remote Connect trial period is at no extra cost and begins on the original date of purchase or lease of a new vehicle. After the trial period expires, enrollment in a paid subscription is required to access the service. Terms and conditions apply.
9Google is a trademark of Google LLC. Always drive safely and obey traffic laws. Functionality depends on many factors outside of Lexus' control. Actions and services subject to change at any time without notice. To learn more, go to lexus.com/enform. To learn more about Lexus' data collection, use, sharing and retention, please visit https://www.lexus.com/privacyvts/.
10Amazon, Alexa and all related logos are trademarks of Amazon.com, Inc. or its affiliates. Certain functions require adequate signal strength and/or smartphone technology/connectivity. Not all Amazon Alexa functionality is available for in-vehicle use. See applicable app for details. Download of the Lexus+Alexa app is required to begin in-vehicle use of Alexa. Data charges may apply for certain functions. Apps and services subject to change at any time without notice. To learn more, go to https://www.lexus.com/enform. To learn more about Lexus Enform's data collection, use, sharing and retention, please visit https://www.lexus.com/privacyvts/.
11Requires adequate cellular coverage and GPS signal strength. May not work in all areas. Building and/or parking structures may limit system effectiveness. See Lexus dealer for details.
12Be sure to obey traffic regulations and maintain awareness of road and traffic conditions at all times. Apps/services vary by phone/carrier; functionality depends on many factors. Select apps use large amounts of data; you are responsible for charges. Apps and services subject to change at any time without notice. See lexus.com/enform for details. To learn about Lexus Enform's data collection, use, sharing and retention, please visit https://www.lexus.com/privacyvts/. Stolen vehicle police report required to use Stolen Vehicle Locator.
13Be sure to obey traffic regulations and maintain awareness of road and traffic conditions at all times. Availability and accuracy of the information provided by the Navigation System are dependent upon many factors. Use common sense when relying on information provided. Apps/services vary by phone/carrier; functionality depends on many factors. Select apps use large amounts of data; you are responsible for charges. Apps and services subject to change at any time without notice. See lexus.com for details. Services and programming subject to change. Services not available in every city or roadway. Updates may be available from your dealer at an additional cost. See Owner's Manual for additional limitations and details.
14The Wi-Fi Connect trial period is at no extra cost and begins on the date of activation. After the trial period expires, enrollment in a paid subscription is required to access the service. Terms and conditions apply.
15Be sure to obey traffic regulations and maintain awareness of road and traffic conditions at all times. Apps/services vary by phone/carrier; functionality depends on many factors. Select apps use large amounts of data; you are responsible for charges. Apps and services subject to change at any time without notice. See lexus.com/enform for details. To learn about Lexus Enform's data collection, use, sharing and retention, please visit https://www.lexus.com/privacyvts/. Stolen vehicle police report required to use Stolen Vehicle Locator. Be sure to obey traffic regulations and maintain awareness of road and traffic conditions at all times. Dynamic Navigation and Dynamic Voice Command are dependent upon an operative telematics device, a cellular connection, navigation map data and GPS satellite signal reception, and other factors outside of Lexus' control, which can limit the ability or functionality of the system. To learn about Lexus Enform's data collection, use, sharing and retention, please visit https://www.lexus.com/privacyvts/. Use common sense when relying on information provided. Services and programming subject to change at any time without notice. Services not available in every city or roadway. Subscription required upon end of trial service period. See Navigation System Owner's Manual for additional limitations and details. See lexus.com/enform for details. The Dynamic Navigation three-year trial begins the earlier of when the vehicle hits 100 miles or a year after the multimedia system manufacture date, regardless of when you purchase or lease the vehicle. Terms and conditions of subscriber agreement apply.
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