Customer Testimonials
I had an excellent experience from the time I walked in and spoke to the service rep until I left with the explanation of their findings. They were extremely professional courteous and helpful. The waiting area is very pleasant with locations for working and also for just relaxing while you wait for your car to be completed.
The dealership was very impressive and CLEAN! The service was top notch and my Service Advisor, Timothy was very kind.
This is the 4th car I have purchased from Haldeman Lexus. I have always gotten the car I wanted with a great trade in price.
Excellent service, great people and faster repair process. Thank you Tara she is the best advisor.
I took my 2017 RX350 for an Oil change only service. This was a horrendous experience with both service manager/rep and the actual service. 1. It took me 4 hours what's usually less than 1hour 2. I have not seen any improvement in the running of the Engine after the said oil change 3. I called and had conversation with Service Manager who vehemently denied that there will be any noticeable experience after the Oil change. 4. The dash panel now shows need service attention - service don't acknowledge anything of their incompetenet service.
Jean was superb in listening to my concerns and addressing them in a timely manner. When the technician had a question for me I was notified immediately. Am so pleased with the work completed and treatment I receives. I will definitely recommend your dealership.
Always happy with their service dept. A+ Jean is my favorite too. I have been buying Lexus brand for 2 decades.
Very good experience getting a loaner. Excellent car to drive. The map screen is really unfriendly, especially compared to our RZ450 model; but my iPhone does the job. Overall very happy.
Jean is an excellent service person. She will never steer you wrong. She is great.
It was easy, setting a service appointment on short notice. I was appreciative of the service I received upon delivering my car.
This dealership always takes care of my needs. Would highly recommend for service and sales.
The people are courteous and friendly. The pick up of my car usually takes place on time. Service options are explained well and the car is typically returned pretty quickly and washed. Good service experience overall.
I have had the utmost pleasure of knowing Tara H in Service for over 20 years! She is truly one-of-a kind! Always greets you with that warm, friendly smile, as if you've been friends your entire life! Consummate professional to the brand, kind, caring, and respectful. Goes above and beyond to ensure your vehicle is taken care of like it was her own! My wife and I are fans of hers for life! Thank you Tara for being a true gem at Haldeman Lexus!!
Everything was done fast and professional. Excellent people willing to help. Didn't feel like I was being scammed like most places.
Extremely attentive dealership! Best sales and service experience thus far and always been trying to please and retain my business.
Service was quick and staff was courteous. Staff answered all of my questions and got me out on time.
Jean is superb service manager always looking out for the customers interest making recommendations to keep one’s car in perfect condition. Always give her five stars. People at the dealership are friendly Always willing to assist .
Happy with the service and Tim was very informative and suggestive to help me in every way possible
Very friendly upon arrival and helpful..The wait was more than expected but it was a Saturday and seems not to be as many technicians working on such a busy day. Overall good experience .
First class. 1234567890 the the the the the the the the the the the the
Tara took care of all my concerns. She was very helpful, polite, and a pleasure to deal with.From the time I checked in to picking up my car she kept me informed.Hope to get her next time I need service.
I was very impressed with the staff and Louis service. I couldn’t be happier with my visit to Lexus dealership.wonderful experience.
Tim is always reliable and completely thorough. Work performed as promised. Service was completely satisfactory.
I found a great deal on a used vehicle, I was treated in a very professional and courteous manner. I would highly recommend Haldeman Lexus for anyone looking for a new or used vehicle.
Been a loyal customer with my first purchase back in 1998. Great team of professionals to work with.
The service department is excellent. The sales department is always unprepared and painful to deal with.
Easy to make an appointment. The service was done in a timely manner. Very satisfied.
Excellent customer service. Personnel friendly, courteous, keeping you advised of time and completion of car repair.
In for of oil change, tire rotation, etc. Also for detailing. The detailing was exceptional. Looked like a brand new car. As always, Jean goes the extra mile for her clients, She is exceptional.
Dealership is top notch. Service Department does a great job, communicate well and they keep you comfortable in the lounge while you wait on service. Everyone is professional and customer focused. Always a great experience while visiting.
Very friendly service rep., Tim, and good service with future recommendations. Clean atmosphere and kind reception.
Timely and thorough service with no problems. The service supervisor was on top of the entire process
Very nice and professional service. Jean takes care of all the issues and explains very well.
Service was excellent as always and everyone was very kind to me. I love to deal with Lexus.
Service department is great. Never try to upsell; free loaner cars; OEM parts; great communication.
Jean is awesome. She iş always helpful, honest, friendly and professional. Many thanks to her.
Whole process of buying car was very easy and smooth. Janae was very helpful. Manager and other staff members was also very cooperative and friendly.
Jean is awesome. Very knowledgeable. Don't mind waiting for my car. Comfortable and very clean waiting area.
Always excellent service from Jean and her team. I trust no one else with my car.
Jean explained all services to my satisfaction , she does an excellent job from start to finish. Mechanic who worked on my vehicle did a perfect job! Would highly recommend the team for car service
Kim, our sales representative was friendly and helpful. Picking up our new car was an easy process too. The tech person spent lots of time with us going over all the features of our new vehicle. It was a pleasant buying experience.
A place with great cars and great service. Thanks to Tara for an easy experience.
Tara is very helpful. The regular service ran to time and they provided loaner car.
It’s clean staff are very nice , service advisor was very dishonest , hope we never have to encounter her again
I am very pleased with the service especial with Sean. He is very professional and courteous.
I have been a dedicated Lexus owner since 1999 and have interacted with various Lexus dealerships across NJ. In my opinion, the top experience and courtesy award goes to Haldeman Lexus of Princeton. Tim Kope is exceptional and incredibly helpful; he responds quickly to both text and phone calls. On one occasion, he answered my message on a Sunday to assist me with an issue I was having with my car. Such outstanding service is hard to come by these days.
Excelllent presentation, very professional in a timely matter with courtesy. It was a pleasure during the sales represetation
Every aspect of my experience was positive, from the general manager to the salesperson. Navid was highly professional and provided informative details about the Lexus car.
Great job very professional all done as mentioned happy with service advisor pleasant to the point
I have been a customer for over 10 years now. Excellent, reliable service. Jean does a fantastic job of making sure all is done right. The team consistently does excellent work.
Haldeman fixed my car quickly, everyone was super friendly and they even delivered my car to me! Excellent service!
Jean is professional and very knowledgeable about your car. I depend on her advice when selecting work to be done and she is the only service advisor I deal with.
Joseph is the best, always can trust, looking forward to buying a third car from him soon
Jean is an amazing, helpful service advisor!! My car is always done on time, and professional service. I highly recommend Haldeman Lexus!
Jean was outstanding. Ensured my car was serviced correctly. She is knowledgeable, professional and caring
Courteous, professional and considerate of the customer's time. Jean was excellent at explaining each service line item.
Jean was very helpful with the service I needed done with my car, and I had an issue with wind noise and they were able to find out what was causing it.
Clean work shop Easy reception Sean was professional and courteous Timely updates Washing of car pleasant surprise
My service advisor, Tim, was outstanding. Took care of business and made sure I was informed every step of the way. Thanks Tim and the entire Haldeman staff.
Lexus Handleman always provides great service . Gets my car in and out . Thanks to Jean
The service department is very good, staff are professional, understand the issues. Waiting are is nice too
Had a great service experience. In and out quickly — Jean was very helpful and courteous
Jean was super helpful with my visit. I look forward to seeing her again for my next service!
Appointment was early and car drop off was super easy. Staff was really nice, Tara was great & very pleasant person. When service was done I was notified on time. Overall great experience
I have dealt with Tara at Haldeman Lexus for over 20 years. There is nothing that I can say about here professionalism and courtesy that she gives to me and all her customers.
Jean was very gracious. No appointment. Took me anyway. Service was prompt. Waiting room very comfortable.
Always treated great at Haldeman. Sean was a big help and explained exactly what was going on with my service.
Jean is fantastic. She is extremely helpful. The car was serviced quickly and professionally. Thank you!
Great services ce at affordable prices Recommend hiring ghoul to family and friends- over many years
Easy to schedule an appointment and work was done in a timely manner from the time I dropped off the vehicle
Have purchased about 10 cars through Haldeman Lexus. Joseph Lurito (sales) is helpful, reasonable and never pressures. Service is trustworthy and customer waiting area pleasant. Jean Kathrada (service) delivers what is promised on time and with thorough explanation.
It's a pleasure to deal with all of the Service Dept. Tara Hollowell alwaysys kept me up to date on status of my service.
Manish was resourceful and despite having a shortage of NX 350h vehicles in stock was able to find a new car in just a few days.
It was a pleasure working with Joseph and the rest of the staff at Haldeman. They were very informative and accommodating.
Jean is amazing. I trust her to take care of my car. She is so easy to deal with.
Servicing department was great. Not too sure about the actual sales side of things but the servicing people were very kind.
Service Dept. was great.Tara Hollowell was knowledgeable and kept me informed every step of the way
Excellent thank you nothing more to say. Excellent thank you nothing more to say thanks
Jean was excellent and made the whole servicing process smooth and seamless and very timely.
My experience with Kim Jiras and all the personnel at Haldeman Lexus was surprisingly wonderful. Buying a new car is stressful and I did not feel pressured or taken advantage of throughout this process.
Always making sure your vehicle is throughly taken care of even down to the car wash
My experiences was overall very good, I felt everyone was friendly and accessible and the service was quick and convenient
The dealer is very nice service writers are very easy nice and accommodating work is fast and get the car back to you in a timely manor
Service dept is very customer friendly. Sales is less so but that may be partly because I started trying to buy my car during the covid supply chain problems.
They always take care of me with the up most professionalism and my service agent, Jean, is the best at accommodating my vehicles service every time I come in.
I have been pleased with the service, availability and accommodation aswell as the people with I have dealt with.
Service Department does nice job in a timely manner. Jean gives good advice and follows up
As always service was exceptional. Especially from Jean Kathrada and her service staff. Including the delivery drivers.
Sean Frawley in service is great. He is friendly and always willing to review what services are necessary to maintain my vehicle.
Appointment was on time. Work was done well. People were polite and friendly. Great experience
Sean and the Service department are great to work with. They are always professional and meet expectations every time I bring my car in for service!
Always efficient and courteous. I would not take my car anywhere else. I never feel like I'm getting bad advice.
Easy to schedule service. Easy to get a loaner. Comfortable if I need to wait. Skilled mechanics. Patient service managers. Perfect!
The service was excellent and it exceed my expectations.as always. They are professionals and efficient..
Well organized place, everyone looks friendly and works conscientiously, good results and excellent service, reliability is the impression.
Jean is always very very nice and respectful very happy with the work done on my car and just overall proffesional atmosphere very happy with the work done
Always appreciate the good service from Haldeman. My service advisor Jean is always a pleasure to work with.
Very professional!always answers questions. Not a long wait time , friendly, knowledgeable about service and how to solve issues with car!
Very helpful and very informative and easy to deal with. I definitely recommend them to everyone who
Sean is an excellent Service Writer. Knowledgeable and awesome at what he does. Thanks Sean