Customer Testimonials
My daughter and I had the pleasure of working with Yasser Farid at Haldeman Lexus. Yasser and everyone there treated us with the utmost in professionalism and integrity. The 2002 Toyota Avalon was mechanically and aesthetically reconditioned beyond our wildest expectations. It looks like a brand new car and virtually every system had been addressed. We highly recommend that you work with Yasser on your Lexus or used car purchase.
I have been a customer for 35 years and they treated me like one. Everything was excellent from the ordering of the car to follow up on delivery and final purchase. Jake was easy to work with and met all my requirements. Matter of fact, he is still helping me with final details regarding registration etc. it was a pleasure working with him and his colleagues!
Excellent customer service. Listens to questions and concerns and made sure to let me know any recommendations and service that was needed and what could wait. I come here because I get treated well
I got in and out quickly. Tara was very courteous and explained everything to me. Very pleased. I’ve been a client at least thirty years
Car in and out on time. Service explanation is clear. Waiting area is clean and spacious.
We recently took our RX350 in for routine servicing plus full detailing. As always, our Service Consultant, Tara Hallowell, was fantastic. We always feel comfortable leaving our vehicle in her hands. She is great to work with and addresses any concerns we have very competently as she's done for the past 20+ years! Haldeman Lexus of Princeton is our dealership of choice - we highly recommend them.
Fast and friendly service. Jean is the best. She keeps me informed how things are going
Courteous and well done Jean is the best. Always keep me informed of the progress of my car
I’ve been going to Haldeman for 20 yrs and I have always had a great experience there. I would highly recommend them to anyone searching for a new Lexus.
Very good service. The overall buying experience was nice. I recommend the dealership overall when it comes to buying the vehicle.
Friendly and pleasant environment. Efficient and courteous staff. Service area is emaculate. Car was serviced to specifications.
Customer service was awesome. Processed order in a professional way and in a timely manner.
We returned to Haldeman Lexus of Princeton and to our favorite salesman, Don N. Such a comfortable and very informative atmosphere. We received a good price for the vehicle we traded in and were given the time to decide which vehicle would fit us best. Highly recommend this dealership.
The service representative for my appointment, Tim, was top notch. His attention to detail was impressive.
I recently purchased a car from this dealership, and I couldn't be happier with the experience. The team here is incredibly supportive, and the sales staff went above and beyond to assist me in finding the perfect vehicle. Their expertise and willingness to answer all my questions made the entire process smooth and stress-free. I highly recommend this dealership to anyone in search of a new car. Thank you for your outstanding service!
Excellent customer service, Jake is Very efficient and professional... Great service, no pressure and wonderful staff. The car was as advertised and all my questions were addressed. The most painless car shopping experience I’ve ever had!
Friendly, helpful made the process very easy. Staff went the extra mile to make sure we were happy. What normally is a painful process getting a new car this was enjoyable. Great Dealership to work with!
Jean was very professional. Made my experience seamless! I would definitely recommend their services to others.
Very helpful and professional service adviser Tim. Always help me with any of my concerns.
Service was great. Jean was pleasant to work with and kept me informed all the time.
Had very good experience at the dealership. Davd was great sales peron, he was knowlageable and very patent. Happy with my purcase.
Jake was awesome with finding and making my father feel comfortable with buying his new car will definitely only go to haldeman Lexus from now on the whole team was great and lively not like buying a car in a church it was fun experience thank you again Jake
Great service. Efficient courteous and timely service. Very satisfied customer. I've said alll I need to say. A 15 word minimum word requirement is unnecessary. It was great service.
It was a pleasant experience coming to the Haldeman service department. Farra was very informative and a pleasure to speak to.
David M and Charles Dellow were with me every step in the process and answered all my questions. David pointed out the difference between the cars. We sealed the deal.
Very courteous, friendly, knowledgeable and patient when explaining things. Waiting area is very clean and bright.
Sean was very professional and helpful for my Lexus service and wheel trims. I recommend Lexus of Princeton.
I have been using Haldeman Lexus many years for service. It is consistantly satisfying experience.
Excellent service. Jean was very polite and very efficient. Will recommend to my friends for their car service needs
Wonderful excellent service and nice working environment with a great people I recommend this dealer
Great experience. People made me feel comfortable in every step. Updating through text made it so convenient.
Had an experience with Don Newberry, he was very nice and helpful. I would recommend him to anyone.
Very nice experience. Everyone was very nice. There was no pressure. They made us feel very comfortable.
Had an opportunity working with Mike Collins who was straightforward and super helpful. Definitely recommend any perspective buyer to work with him.
First, I want to thank Jen Kathrada service advisor at Haldeman Lexus of Princeton regarding my LX570 she is very knowledgeable and helpful i will definitely recommend
Service was wonderful. Immediate appointment was available . Tara made the experience a pleasure . Highly recommended
A real pleasure to work with from salesman to service staff. I came in with a question and got a definitive answer from a supervisor in a very short period of time
The ppl was so nice helpful and fantastic best experience I’ve had at a dealership thus far
The people at Haldeman Lexus are great. Jean who was my service consultant is special. She goes to great lengths to make sure she understands what needs to be done and to recommend alternatives. She is very patient and very friendly. I highly recommend her.
Professional approach to customers. Jean K, the service advisor was very professional and attentive To my service request.
No pressure! Flexible and factual dealer. Our Sales person Lela was amazing and the whole team from Haldeman was helpful and great! The Lexus RX 350 we purchased was perfect and exactly as described. Literally one of the best prices in the Tri-state area too. Well worth the 3 hour drive each way. Highly recommended!. 👍
Thank you for your great service in helping me with any of my car’s situation.
Professional service prompt response to questions transportation accommodations complete and accurate diagnosis of vehicle problems
Great experience from the sales guy Andi, financial department and the sales manager. Best experience
Tim is an asset to Lexus he addresses all my issues and is always positive and gets the job completed when he says it will be done.
Everyone at Haldeman Lexus is always helpful and professional on every level. Tim, the service manager, was especially kind, and had a nice sense of humor that put me right ease.
Very interested in customer service and very responsive to customer needs - car ready when promised
Clean and professional and easy to reach. Staff always welcomes you with a big small.
Staff, Tim, is always professional and methodical. Also the courtesy use of a loaner is one of the biggest reasons service is easy.
The service is excellent and the time promised is pretty accurate. I have been using this dealership for a long time. Yes, I am satisfied.
I recently had service and Jean was very attentive and friendly. Pleased with service. Thanks
It was a good place with very polite people! The sale was quick and responsive, plus the representatives were very nice!
Our Service Consultant (Sean) was responsive, and very helpful. The detailing work done was thorough and worth the price.
Friendly personnel, and excellent service at a good price. Jean was especially helpful, I appreciated the car wash.
They were very well organized and efficient in processing my paperwork, and were extremely friendly.
It was a pleasure to get my car service there everyone was professional. And my car came back fixed perfectly and very clean.
We had the opportunity once again to chat in person with Jean K. As always (and we go back a number of years…) she was pleasant, knowledgeable, clear in her responses to all our questions and very efficient.
Thorough, timely, and accurate! A good experience over all. It is the halmark of Haldeman Lexus.
2nd time here, everything is excellent! Beginning since route ....... car maintenanced perfect! Free car wash!
Honest about the service that is needed for your vehicle. Convenient scheduling for the weekend; if you're unable to come during the week. Free wifi, drinks, snacks and work area while waiting on your vehicle getting serviced. What else is there to ask for?!
Great service from start to finish. Sean F our service contact was very professional and friendly.
Tara is an amazingly friendly person and was extremely helpful from the beginning of the service
Very courteous and efficient; answered all my questions and shared useful information. No hard selling.
Great service price a little higher than expected they got me in with no notice
Great people to do business with never try to oversell me. Tara is a great service adviser.
Professional staff, especially Jean, one of their customer service tech’s. Work always done right the first time.
Very impressive Jake was very informative and helpful in helping me purchase the car of my dreams
Was perfect very good Maria is acelemt companies and help halal com the financiamet how to buy the car
I have worked with this dealership over twenty years and the service has always been the best. In fact, it keeps getting better. Fortunately the Lexus cars are so great I have no need to look elsewhere! Checking in and out with Jean is the way Togo. She is so friendly and only wants you to be 100% comfortable and satisfied.
The personal at this location was well mannered and professional. I love the attentive service they provide. Don, the sales person, really put in a lot of effort to find the right car for me based on my needs and financial parameters.
Haldeman Lexus has serviced my car for 10 years and I can attest that the service people are knowledgeable and polite. I have not had a “bad” experience.
Jean K listened and addressed all of my concerns promptly as best as she possibly could
Professional and customer centered experience from drop off, waiting and final paperwork post service. Thank you Jean!
Excellent service: kind, straightforward staff that take the time to explain the type of service you are getting for your car. I have been a customer for 14 years - bought 2 cars: Lexus LE350 then RX350; their service for these vehicles was/is trustworthy and reliable. The LE350 was traded in after 11-years and was in great condition so they gave me a fair deal. I traded this car in for the RX350. I shave recommended Haldeman Lexus to my family, friends and colleagues. This Lexus team has integrity, technical savvy, respects and listens to their customers.
Very efficient in all aspects of handling customer services. The dealership is very clean and the service representative are very knowledgeable about their automobile.
Appreciate the preventive service based on the car’s service records and what the technician sees
Service mgr. Named Jesn went above and beyond to help me. I am am very appreciative of her and the rest of the people at Haldermen Lexus who assisted me.
Consistent professional courteous and friendly service. Always easy to book a service. Comfortable lounge with coffee and Wi-Fi facilities.
Dropped my 2021 460GX off for 10,000 mile service . I have to say Sean was fantastic had my car ready in under 1 1/2 hours.. Thank you for taking care of my snafu for me it was greatly appreciated ! L. Hansen
Excellent customer service from Brian Szasz and Kim Jiras. They are very attentive to our needs and answer all our questions. We highly recommend Haldeman Lexus of Princeton.
Very easy to schedule service. Service representative was very courteous and knowlegeable. Great overall service. Car runs great.. Thanks Farra!!
I would like to thanks Jean, for all of her help, and thanks Charlie for bringing the car back to life, lexussc400 1993
As always great service by Tara. She is really customer satisfaction oriented. Takes good care of me always.
Good services, nice people, good good good good good good good good good good good
As always, Haldeman Lexus provided professional and friendly service. I was able to make an appointment the very next day at a convenient time. The vehicle was ready within one hour for the service performed. A job well done!
Professional courteous friendly honest gets the job done always has time for me good business
Very responsive and transparent and ethical in delivery of quality service Service was paramount Highly recommend
Jean is knowledgeable about Lexus. When I call for service she is always available. You would never know if she was having a bad day.
Satisfied overall with sales and service experience..car wash courtesy after service was disappointing, had to ask for interior to be vacuumed
Everyone I encountered was professional, accommodating and friendly. The Kexus technicians kept me informed on the progress of my service. Jude, technology specialist, is very knowledgeable and explains so layman understands.
They are aces high from the second you enter the service area. My rep Tara is one in a million. I would buy another Lexas just to continue my relationship with Tara and the dealership.
Entire process for service is excellent, from scheduling an appointment thru completion of services requested.
I’m very satisfied with this service, it was professionally done, quickly as usual. Thank you.
Jean is amazing always there when I have a question and if she can not answer she refers me to someone who can help.
Very good sevice. Why do I have to leave fifteen word review!? Too much time. .
My 15000 miles service was excellent. Jean was very informative and professional. I will definitely be back for my next service.
Excellent customer service from Jean as always. Everyone is professional and it is an overall friendly environment as well as very accommodating.