Customer Testimonials

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DealerRater Feb 24, 2024

Best customer service Jen in very professional and she knows how to handle everything tks

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DealerRater Feb 24, 2024

Easy, helpful, had what I wanted. Understanding what I was looking for. Good listeners. Very respectful.

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DealerRater Feb 23, 2024

Tim, was transparent during the process of my first service on my Lx600. They came to my house and pickup my vehicle and returned it the next at my Job. I also, engaged with the technician on a concern I have. I would certainly recommend Haldeman Lexus of Princeton.

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DealerRater Feb 23, 2024

Jean Kathrada is an excellent communicator, she helps me to understand the issues and options to resolve the problems, she is honest and straightforward as to what is needed. Years of experience helped her to know how to assist customers, very happy to work with her, she is friendly and dedicated, an outstanding service consultant. Haldeman should be proud of her and have her on the service/maintenance department. Thank you Jean. Benny

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DealerRater Feb 22, 2024

Tim is the best service advisor to exist at Haldeman Lexus! He kept me updated on my vehicle from drop off to pick up. Always eases my worries on my vehicle maintenance and goes above and beyond. Loved the video of my service inspection!!

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DealerRater Feb 15, 2024

Quick service and Sean kept me informed along the way. Nice waiting area with coffee and snacks

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DealerRater Feb 14, 2024

We had a good experience with Haldeman. Delivery was smooth Staff was courteous Disappointed with discount and trade

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DealerRater Jan 27, 2024

I always enjoy seeing Tim. He is always very friendly, polite and professional. I always ask for Tim.

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DealerRater Jan 25, 2024

We highly recommend Haldeman Lexus of Princeton. The staff were extremely professional. Mr. Mike Collins was superb. He walked us through the whole process. We needed a reliable transportation because we are healthcare professionals. He gave us choices that made real sense to us. Mike made whole buying experience a pleasure! Thank you Mike and thank you Mr. Christoff for looking out for us Nurses.

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DealerRater Jan 25, 2024

Outstanding staff and service , fast and great work, always in contact making sure everything was being handled expertly great experience ..

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DealerRater Jan 24, 2024

Awesome courteous service Sean is the BEST ! I’ll be happy to have my vehicle serviced @ Haldeman Lexus

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DealerRater Jan 22, 2024

I don’t have any worries about car issues since I have my Lexus bought and care with this dealer. Although the maintenance fees is high but it is worthy. Love the lounge to relax when your car is taken care and the warmth from the personal who works there.

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DealerRater Jan 16, 2024

Jean is awesome. Everyone was on time. Loaner was clean. Everything was more than fine.

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DealerRater Jan 10, 2024

This was my 1st time visiting Haldeman Service Dept. I recently purchased my Lexus NX350 from another non-Lexus Dealer and needed Key Fobs programmed. Tara was very courteous, knowledgeable and helpful. My whole time there she kept me informed of the progress. I will definitely be using this dealership as my 1st choice for service of my NX 350, in the future.

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DealerRater Jan 9, 2024

The service is a Great experience. The workers are happy and pleasant A good experience

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DealerRater Dec 27, 2023

I have been a customer and a fan for more than 15 years. Great products and great maintenance. Would highly recommend.

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DealerRater Dec 23, 2023

Syed was a pleasure to work with . He took his time and was very informative

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DealerRater Dec 23, 2023

Good dealer. They have nice lounge. Customer attentive is polite and gentle. Pre book appointment to avoid service delay.

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DealerRater Dec 19, 2023

The employees at this dealership collectively, are a group of people who are knowledgeable and willing to address any issue you may have regarding your Lexus. They are very professional and welcoming. The physical dealership is impeccably clean and relaxing- complete with refreshments while you wait !

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DealerRater Dec 16, 2023

When I go get my car service. The people are very nice and helpful. They do a great job on my car

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DealerRater Dec 14, 2023

Great device and experience, would recommend this dearlship to anyone wanting a new or used Lexus.

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DealerRater Dec 12, 2023

Found the problem quickly ordered the part gave me a loaner and ready next day

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DealerRater Dec 7, 2023

Excellent service, a very professional staff and organization; their use of technology is very impressive. (I appreciate Jean taking a few minutes to share it with me.) Also, thanks for the wash, it is appreciated.

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DealerRater Dec 5, 2023

Always excellent service at Haldeman Lexus Princeton. I have been coming here over 20 years for service, and I have never once had any issues.

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DealerRater Dec 2, 2023

Haldeman Lexus is a terrific dealership with a top notch staff. They always make my service experience so pleasant and efficient.

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DealerRater Dec 2, 2023

Haldeman Lexus does a great job of communicating what service is required. Work is accomplished in a timely and professional manner. My service rep Jean is top notch.

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DealerRater Nov 28, 2023

My daughter and I had the pleasure of working with Yasser Farid at Haldeman Lexus. Yasser and everyone there treated us with the utmost in professionalism and integrity. The 2002 Toyota Avalon was mechanically and aesthetically reconditioned beyond our wildest expectations. It looks like a brand new car and virtually every system had been addressed. We highly recommend that you work with Yasser on your Lexus or used car purchase.

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DealerRater Nov 27, 2023

I have been a customer for 35 years and they treated me like one. Everything was excellent from the ordering of the car to follow up on delivery and final purchase. Jake was easy to work with and met all my requirements. Matter of fact, he is still helping me with final details regarding registration etc. it was a pleasure working with him and his colleagues!

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DealerRater Nov 25, 2023

Excellent customer service. Listens to questions and concerns and made sure to let me know any recommendations and service that was needed and what could wait. I come here because I get treated well

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DealerRater Nov 20, 2023

I got in and out quickly. Tara was very courteous and explained everything to me. Very pleased. I’ve been a client at least thirty years

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DealerRater Nov 18, 2023

Car in and out on time. Service explanation is clear. Waiting area is clean and spacious.

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DealerRater Nov 10, 2023

We recently took our RX350 in for routine servicing plus full detailing. As always, our Service Consultant, Tara Hallowell, was fantastic. We always feel comfortable leaving our vehicle in her hands. She is great to work with and addresses any concerns we have very competently as she's done for the past 20+ years! Haldeman Lexus of Princeton is our dealership of choice - we highly recommend them.

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DealerRater Nov 6, 2023

Fast and friendly service. Jean is the best. She keeps me informed how things are going

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DealerRater Nov 6, 2023

Courteous and well done Jean is the best. Always keep me informed of the progress of my car

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DealerRater Nov 2, 2023

I’ve been going to Haldeman for 20 yrs and I have always had a great experience there. I would highly recommend them to anyone searching for a new Lexus.

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DealerRater Nov 1, 2023

Very good service. The overall buying experience was nice. I recommend the dealership overall when it comes to buying the vehicle.

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DealerRater Nov 1, 2023

Friendly and pleasant environment. Efficient and courteous staff. Service area is emaculate. Car was serviced to specifications.

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DealerRater Oct 31, 2023

Customer service was awesome. Processed order in a professional way and in a timely manner.

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DealerRater Oct 31, 2023

We returned to Haldeman Lexus of Princeton and to our favorite salesman, Don N. Such a comfortable and very informative atmosphere. We received a good price for the vehicle we traded in and were given the time to decide which vehicle would fit us best. Highly recommend this dealership.

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DealerRater Oct 30, 2023

The service representative for my appointment, Tim, was top notch. His attention to detail was impressive.

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DealerRater Oct 25, 2023

I recently purchased a car from this dealership, and I couldn't be happier with the experience. The team here is incredibly supportive, and the sales staff went above and beyond to assist me in finding the perfect vehicle. Their expertise and willingness to answer all my questions made the entire process smooth and stress-free. I highly recommend this dealership to anyone in search of a new car. Thank you for your outstanding service!

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DealerRater Oct 25, 2023

Excellent customer service, Jake is Very efficient and professional... Great service, no pressure and wonderful staff. The car was as advertised and all my questions were addressed. The most painless car shopping experience I’ve ever had!

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DealerRater Oct 22, 2023

Friendly, helpful made the process very easy. Staff went the extra mile to make sure we were happy. What normally is a painful process getting a new car this was enjoyable. Great Dealership to work with!

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DealerRater Oct 20, 2023

Jean was very professional. Made my experience seamless! I would definitely recommend their services to others.

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DealerRater Oct 20, 2023

Very helpful and professional service adviser Tim. Always help me with any of my concerns.

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DealerRater Oct 12, 2023

Service was great. Jean was pleasant to work with and kept me informed all the time.

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DealerRater Oct 10, 2023

Had very good experience at the dealership. Davd was great sales peron, he was knowlageable and very patent. Happy with my purcase.

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DealerRater Oct 9, 2023

Jake was awesome with finding and making my father feel comfortable with buying his new car will definitely only go to haldeman Lexus from now on the whole team was great and lively not like buying a car in a church it was fun experience thank you again Jake

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DealerRater Oct 5, 2023

It was a pleasant experience coming to the Haldeman service department. Farra was very informative and a pleasure to speak to.

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DealerRater Oct 1, 2023

David M and Charles Dellow were with me every step in the process and answered all my questions. David pointed out the difference between the cars. We sealed the deal.

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DealerRater Sep 29, 2023

Very courteous, friendly, knowledgeable and patient when explaining things. Waiting area is very clean and bright.

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DealerRater Sep 28, 2023

Sean was very professional and helpful for my Lexus service and wheel trims. I recommend Lexus of Princeton.

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DealerRater Sep 27, 2023

I have been using Haldeman Lexus many years for service. It is consistantly satisfying experience.

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DealerRater Sep 23, 2023

Excellent service. Jean was very polite and very efficient. Will recommend to my friends for their car service needs

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DealerRater Sep 22, 2023

Wonderful excellent service and nice working environment with a great people I recommend this dealer

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DealerRater Sep 19, 2023

Great experience. People made me feel comfortable in every step. Updating through text made it so convenient.

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DealerRater Sep 18, 2023

Had an experience with Don Newberry, he was very nice and helpful. I would recommend him to anyone.

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DealerRater Sep 17, 2023

Very nice experience. Everyone was very nice. There was no pressure. They made us feel very comfortable.

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DealerRater Sep 16, 2023

Had an opportunity working with Mike Collins who was straightforward and super helpful. Definitely recommend any perspective buyer to work with him.

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DealerRater Sep 15, 2023

First, I want to thank Jen Kathrada service advisor at Haldeman Lexus of Princeton regarding my LX570 she is very knowledgeable and helpful i will definitely recommend

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DealerRater Sep 12, 2023

Service was wonderful. Immediate appointment was available . Tara made the experience a pleasure . Highly recommended

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DealerRater Aug 31, 2023

A real pleasure to work with from salesman to service staff. I came in with a question and got a definitive answer from a supervisor in a very short period of time

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DealerRater Aug 25, 2023

The ppl was so nice helpful and fantastic best experience I’ve had at a dealership thus far

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DealerRater Aug 24, 2023

The people at Haldeman Lexus are great. Jean who was my service consultant is special. She goes to great lengths to make sure she understands what needs to be done and to recommend alternatives. She is very patient and very friendly. I highly recommend her.

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DealerRater Aug 17, 2023

Professional approach to customers. Jean K, the service advisor was very professional and attentive To my service request.

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DealerRater Aug 13, 2023

No pressure! Flexible and factual dealer. Our Sales person Lela was amazing and the whole team from Haldeman was helpful and great! The Lexus RX 350 we purchased was perfect and exactly as described. Literally one of the best prices in the Tri-state area too. Well worth the 3 hour drive each way. Highly recommended!. 👍

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DealerRater Aug 11, 2023

Thank you for your great service in helping me with any of my car’s situation.

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DealerRater Aug 11, 2023

Professional service prompt response to questions transportation accommodations complete and accurate diagnosis of vehicle problems

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DealerRater Aug 6, 2023

Great experience from the sales guy Andi, financial department and the sales manager. Best experience

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DealerRater Aug 3, 2023

Tim is an asset to Lexus he addresses all my issues and is always positive and gets the job completed when he says it will be done.

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DealerRater Aug 1, 2023

Everyone at Haldeman Lexus is always helpful and professional on every level. Tim, the service manager, was especially kind, and had a nice sense of humor that put me right ease.

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DealerRater Jul 31, 2023

Very interested in customer service and very responsive to customer needs - car ready when promised

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DealerRater Jul 25, 2023

Clean and professional and easy to reach. Staff always welcomes you with a big small.

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DealerRater Jul 22, 2023

Staff, Tim, is always professional and methodical. Also the courtesy use of a loaner is one of the biggest reasons service is easy.

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DealerRater Jul 22, 2023

The service is excellent and the time promised is pretty accurate. I have been using this dealership for a long time. Yes, I am satisfied.

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DealerRater Jul 21, 2023

I recently had service and Jean was very attentive and friendly. Pleased with service. Thanks

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DealerRater Jul 19, 2023

It was a good place with very polite people! The sale was quick and responsive, plus the representatives were very nice!

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DealerRater Jul 18, 2023

Our Service Consultant (Sean) was responsive, and very helpful. The detailing work done was thorough and worth the price.

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DealerRater Jul 18, 2023

Friendly personnel, and excellent service at a good price. Jean was especially helpful, I appreciated the car wash.

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DealerRater Jul 17, 2023

They were very well organized and efficient in processing my paperwork, and were extremely friendly.

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DealerRater Jul 14, 2023

It was a pleasure to get my car service there everyone was professional. And my car came back fixed perfectly and very clean.

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DealerRater Jul 13, 2023

We had the opportunity once again to chat in person with Jean K. As always (and we go back a number of years…) she was pleasant, knowledgeable, clear in her responses to all our questions and very efficient.

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DealerRater Jul 12, 2023

Thorough, timely, and accurate! A good experience over all. It is the halmark of Haldeman Lexus.

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DealerRater Jul 12, 2023

2nd time here, everything is excellent! Beginning since route ....... car maintenanced perfect! Free car wash!

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DealerRater Jul 9, 2023

Honest about the service that is needed for your vehicle. Convenient scheduling for the weekend; if you're unable to come during the week. Free wifi, drinks, snacks and work area while waiting on your vehicle getting serviced. What else is there to ask for?!

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DealerRater Jul 9, 2023

Great service from start to finish. Sean F our service contact was very professional and friendly.

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DealerRater Jul 6, 2023

Tara is an amazingly friendly person and was extremely helpful from the beginning of the service

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DealerRater Jul 4, 2023

Very courteous and efficient; answered all my questions and shared useful information. No hard selling.

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DealerRater Jul 3, 2023

Great service price a little higher than expected they got me in with no notice

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DealerRater Jun 30, 2023

Great people to do business with never try to oversell me. Tara is a great service adviser.

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DealerRater Jun 27, 2023

Professional staff, especially Jean, one of their customer service tech’s. Work always done right the first time.

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DealerRater Jun 27, 2023

Very impressive Jake was very informative and helpful in helping me purchase the car of my dreams

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DealerRater Jun 25, 2023

Was perfect very good Maria is acelemt companies and help halal com the financiamet how to buy the car

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DealerRater Jun 24, 2023

I have worked with this dealership over twenty years and the service has always been the best. In fact, it keeps getting better. Fortunately the Lexus cars are so great I have no need to look elsewhere! Checking in and out with Jean is the way Togo. She is so friendly and only wants you to be 100% comfortable and satisfied.

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DealerRater Jun 24, 2023

The personal at this location was well mannered and professional. I love the attentive service they provide. Don, the sales person, really put in a lot of effort to find the right car for me based on my needs and financial parameters.

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DealerRater Jun 24, 2023

Haldeman Lexus has serviced my car for 10 years and I can attest that the service people are knowledgeable and polite. I have not had a “bad” experience.

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DealerRater Jun 23, 2023

Jean K listened and addressed all of my concerns promptly as best as she possibly could

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